Trooli vs Virgin Media: which is better value?
Trooli and Virgin Media cost almost the same: their cheapest deals average £22.99 and £22.99 a month over the contract. Trooli promises no price rise during the contract; Virgin Media adds £4 a month every April. Trooli wins 3 and Virgin Media wins 5 of the 19 checks below.
Trooli vs Virgin Media, check by check
Prices, rises, fees, guarantees and complaints side by side. A tick marks the better value where the difference is clear.
| Check |  Trooli |  Virgin Media |
|---|---|---|
| Live deals todayBroadband-only, national prices | 4 | 6 |
| Lowest average a monthOver the whole contract, set-up and price rises included | £22.99Trooli Essential · 150 Mb | £22.99M125 Broadband Only · 132 Mb |
| Lowest starting priceFirst month | £22.99150 Mb | ✓£18.99132 Mb |
| Cheapest Under 150 MbAverage a month, everyday band | — | £22.99M125 Broadband Only · 132 Mb |
| Cheapest 150–500 MbAverage a month, fast band | £22.99Trooli Essential · 150 Mb | £22.99M250 Broadband Only · 264 Mb |
| Cheapest 500–900 MbAverage a month, very fast band | £27.99Trooli Extra · 500 Mb | ✓£25.99M500 Fibre broadband · 516 Mb |
| Cheapest 900 Mb +Average a month, gigabit band | £29.99Trooli Superior · 900 Mb | ✓£27.99Gig1 Broadband Only · 1,130 Mb |
| Fastest dealAverage download speed | ✓2,000 Mb | 1,130 Mb |
| Average Deal ScoreAcross all live deals, 0–100 | ✓59 | 58 |
| Price risesDuring the minimum term | ✓NonePrice locked for 24 months | +£4 · April+£4 a month every April, set in the contract |
| Set-up feeLowest on live deals | £0£0; Wi-Fi 6 router (Wi-Fi 7 on 5 Gb); up to £200 credit to leave an old contract | £0£0 with QuickStart; an engineer costs £30 |
| Leaving earlyExit fee rule | Not published | An Early Disconnection Fee of about 78–96% of the charges left, with no cap; 30 days’ notice |
| Speed and Wi-Fi guarantee | Every package symmetrical (150 Mb – 5 Gb); no formal guarantee | WiFi Max (£8 a month, free with Gig1, Gig2 and Volt): 30 Mb in every room or £100 credit |
| Credit check | Not published | Yes, usually soft; a deposit is possible |
| Social tariffFor Universal Credit and some other benefits | None | ✓Essential Broadband £12.50 (15 Mb) |
| Automatic compensationOfcom scheme: £10.34 a day for faults | No | ✓Yes |
| Ofcom complaintsPer 100,000 customers, Q1 2026 (average 6) | Not in Ofcom’s table | 6 |
| Network | Own full fibre, symmetricalSouth East, East Anglia and parts of Scotland | Own cable and full fibre network18.8 million premises |
| Contract length | 24 months | 24 months or 30 days |
| Checks won | 3 | 5 |
✓ marks the better value where the difference is clear. Averages include set-up and price rises written into the contract; rolling deals are averaged over 12 months. Where a provider does not fix its rises in advance (Sky, NOW, Gigaclear), we do not award it the cheaper average. Live prices 28 October 2026, 11:08; facts checked 24 October 2026.
What you pay over 24 months
The cheapest comparable deal from each, month by month, with the rises written into each contract.
Cheapest deal from each in the 150–500 Mb band, paid for 24 months from November 2026.
Trooli costs £8 less over 24 months.
- Virgin Media: +£4 a month every April adds £104.
Best Trooli and Virgin Media deals today
Top three broadband-only deals from each provider by Deal Score, national prices on 28 October 2026.
Which should you choose?
Choose Trooli if…
- you want a price that stays flat for the whole contract
- you want the fastest speeds, up to 2,000 Mb
- you want the better-rated deals overall (average Deal Score 59)
- you live in its area (South East, East Anglia and parts of Scotland)
Choose Virgin Media if…
- you want the cheapest 900 Mb + deal
- you want the cheapest 500–900 Mb deal
- you get Universal Credit: Essential Broadband £12.50 (15 Mb)
- you want automatic compensation when a fault drags on
Trooli and Virgin Media deals that reach you
Compare Trooli or Virgin Media with others
Trooli vs Virgin Media: common questions
Is Trooli cheaper than Virgin Media?
Trooli and Virgin Media cost almost the same: their cheapest deals average £22.99 and £22.99 a month over the contract. Trooli promises no price rise during the contract; Virgin Media adds £4 a month every April. Trooli wins 3 and Virgin Media wins 5 of the 19 checks below. Prices depend on your address, so check both with your postcode.
Which is faster, Trooli or Virgin Media?
In our national feed, Trooli’s fastest deal is 2,000 Mb and Virgin Media’s is 1,130 Mb. Networks: Trooli, Own full fibre, symmetrical; Virgin Media, Own cable and full fibre network. The speed you get depends on which networks reach your home.
Do Trooli and Virgin Media put prices up every year?
Trooli: price locked for 24 months. Virgin Media: +£4 a month every April, set in the contract. Since 17 January 2025, rises in new contracts must be shown in pounds and pence.
Which has fewer complaints?
Ofcom only publishes complaint figures for the seven biggest providers: Virgin Media had 6 per 100,000 customers in Q1 2026.
How do I switch from Trooli to Virgin Media?
Contact Virgin Media only: One Touch Switch handles the move, and Trooli must tell you about any exit fee. Check Trooli’s exit fee before you switch.
Live prices from our deals feed, updated every six hours; provider facts checked 24 October 2026; complaints from Ofcom, Q1 2026. Some providers pay us a commission when you switch through us; it never affects Deal Score or which provider wins a check. How we make money →