Trooli vs BT: which is better value?
Trooli is £5.33 a month cheaper on its lowest average over the contract (£22.99 against £28.32). Trooli promises no price rise during the contract; BT adds £4 a month every March. Trooli wins 8 and BT wins 2 of the 19 checks below.
Trooli vs BT, check by check
Prices, rises, fees, guarantees and complaints side by side. A tick marks the better value where the difference is clear.
| Check | ||
|---|---|---|
| Live deals todayBroadband-only, national prices | 4 | 7 |
| Lowest average a monthOver the whole contract, set-up and price rises included | ✓£22.99Trooli Essential · 150 Mb | £28.32Full Fibre 150 · 150 Mb |
| Lowest starting priceFirst month | ✓£22.99150 Mb | £23.99150 Mb |
| Cheapest Under 150 MbAverage a month, everyday band | — | £29.32Fibre 2 · 74 Mb |
| Cheapest 150–500 MbAverage a month, fast band | ✓£22.99Trooli Essential · 150 Mb | £28.32Full Fibre 150 · 150 Mb |
| Cheapest 500–900 MbAverage a month, very fast band | ✓£27.99Trooli Extra · 500 Mb | £32.32Full Fibre 500 · 500 Mb |
| Cheapest 900 Mb +Average a month, gigabit band | ✓£29.99Trooli Superior · 900 Mb | £37.32Full Fibre 900 · 900 Mb |
| Fastest dealAverage download speed | ✓2,000 Mb | 900 Mb |
| Average Deal ScoreAcross all live deals, 0–100 | ✓59 | 39 |
| Price risesDuring the minimum term | ✓NonePrice locked for 24 months | +£4 · March+£4 a month every 31 March, set in the contract |
| Set-up feeLowest on live deals | £0£0; Wi-Fi 6 router (Wi-Fi 7 on 5 Gb); up to £200 credit to leave an old contract | £0£0 on current deals |
| Leaving earlyExit fee rule | Not published | The monthly charges left, minus costs BT saves and a 1% discount; 30 days’ notice |
| Speed and Wi-Fi guarantee | Every package symmetrical (150 Mb – 5 Gb); no formal guarantee | Stay Fast Guarantee (minimum speed) and Complete Wi-Fi: £100 back if any room has no signal |
| Credit check | Not published | Soft check for broadband only; hard check with TV |
| Social tariffFor Universal Credit and some other benefits | None | ✓Home Essentials from £16.50 (36 Mb) |
| Automatic compensationOfcom scheme: £10.34 a day for faults | No | ✓Yes |
| Ofcom complaintsPer 100,000 customers, Q1 2026 (average 6) | Not in Ofcom’s table | 7 |
| Network | Own full fibre, symmetricalSouth East, East Anglia and parts of Scotland | OpenreachUK-wide |
| Contract length | 24 months | 24 months |
| Checks won | 8 | 2 |
✓ marks the better value where the difference is clear. Averages include set-up and price rises written into the contract; rolling deals are averaged over 12 months. Where a provider does not fix its rises in advance (Sky, NOW, Gigaclear), we do not award it the cheaper average. Live prices 28 October 2026, 11:08; facts checked 24 October 2026.
What you pay over 24 months
The cheapest comparable deal from each, month by month, with the rises written into each contract.
Cheapest deal from each in the 150–500 Mb band, paid for 24 months from November 2026.
Trooli costs £136 less over 24 months.
- BT: +£4 a month every March adds £112.
Best Trooli and BT deals today
Top three broadband-only deals from each provider by Deal Score, national prices on 28 October 2026.
Which should you choose?
Choose Trooli if…
- you want the lower bill: its cheapest deal averages £22.99 a month over the contract
- you want a price that stays flat for the whole contract
- you want the fastest speeds, up to 2,000 Mb
- you want the cheapest 900 Mb + deal
Choose BT if…
- you get Universal Credit: Home Essentials from £16.50 (36 Mb)
- you want automatic compensation when a fault drags on
Trooli and BT deals that reach you
Compare Trooli or BT with others
Trooli vs BT: common questions
Is Trooli cheaper than BT?
Trooli is £5.33 a month cheaper on its lowest average over the contract (£22.99 against £28.32). Trooli promises no price rise during the contract; BT adds £4 a month every March. Trooli wins 8 and BT wins 2 of the 19 checks below. Prices depend on your address, so check both with your postcode.
Which is faster, Trooli or BT?
In our national feed, Trooli’s fastest deal is 2,000 Mb and BT’s is 900 Mb. Networks: Trooli, Own full fibre, symmetrical; BT, Openreach. The speed you get depends on which networks reach your home.
Do Trooli and BT put prices up every year?
Trooli: price locked for 24 months. BT: +£4 a month every 31 March, set in the contract. Since 17 January 2025, rises in new contracts must be shown in pounds and pence.
Which has fewer complaints?
Ofcom only publishes complaint figures for the seven biggest providers: BT had 7 per 100,000 customers in Q1 2026.
How do I switch from Trooli to BT?
Contact BT only: One Touch Switch handles the move, and Trooli must tell you about any exit fee. Check Trooli’s exit fee before you switch.
Live prices from our deals feed, updated every six hours; provider facts checked 24 October 2026; complaints from Ofcom, Q1 2026. Some providers pay us a commission when you switch through us; it never affects Deal Score or which provider wins a check. How we make money →