Virgin Media vs Zzoomm: which is better value?
Zzoomm is £1.99 a month cheaper on its lowest average over the contract (£21 against £22.99). Zzoomm promises no price rise during the contract; Virgin Media adds £4 a month every April. Virgin Media wins 5 and Zzoomm wins 6 of the 19 checks below.
Virgin Media vs Zzoomm, check by check
Prices, rises, fees, guarantees and complaints side by side. A tick marks the better value where the difference is clear.
| Check |  Virgin Media |  Zzoomm |
|---|---|---|
| Live deals todayBroadband-only, national prices | 6 | 17 |
| Lowest average a monthOver the whole contract, set-up and price rises included | £22.99M125 Broadband Only · 132 Mb | ✓£21150 Full Fibre 24m · 150 Mb |
| Lowest starting priceFirst month | ✓£18.99132 Mb | £23150 Mb |
| Cheapest Under 150 MbAverage a month, everyday band | £22.99M125 Broadband Only · 132 Mb | — |
| Cheapest 150–500 MbAverage a month, fast band | £22.99M250 Broadband Only · 264 Mb | ✓£21150 Full Fibre 24m · 150 Mb |
| Cheapest 500–900 MbAverage a month, very fast band | £25.99M500 Fibre broadband · 516 Mb | ✓£25500 Full Fibre 24m · 500 Mb |
| Cheapest 900 Mb +Average a month, gigabit band | ✓£27.99Gig1 Broadband Only · 1,130 Mb | £281000 Full Fibre 24m · 1,000 Mb |
| Fastest dealAverage download speed | 1,130 Mb | ✓2,300 Mb |
| Average Deal ScoreAcross all live deals, 0–100 | 58 | ✓63 |
| Price risesDuring the minimum term | +£4 · April+£4 a month every April, set in the contract | ✓None in termNo rise in the minimum term; some 24-month plans step up after month 12 |
| Set-up feeLowest on live deals | £0£0 with QuickStart; an engineer costs £30 | £0£0; router included |
| Leaving earlyExit fee rule | An Early Disconnection Fee of about 78–96% of the charges left, with no cap; 30 days’ notice | Falls every month: £399 in month 1 to about £17 in month 24 |
| Speed and Wi-Fi guarantee | WiFi Max (£8 a month, free with Gig1, Gig2 and Volt): 30 Mb in every room or £100 credit | None |
| Credit check | ✓Yes, usually soft; a deposit is possible | Terms do not mention one; a Direct Debit from your own account is required |
| Social tariffFor Universal Credit and some other benefits | ✓Essential Broadband £12.50 (15 Mb) | None |
| Automatic compensationOfcom scheme: £10.34 a day for faults | ✓Yes | No |
| Ofcom complaintsPer 100,000 customers, Q1 2026 (average 6) | 6 | Not in Ofcom’s table |
| Network | Own cable and full fibre network18.8 million premises | Own full fibre, symmetricalAbout 110 market towns in England |
| Contract length | 24 months or 30 days | 30 days, 12 or 24 months |
| Checks won | 5 | 6 |
✓ marks the better value where the difference is clear. Averages include set-up and price rises written into the contract; rolling deals are averaged over 12 months. Where a provider does not fix its rises in advance (Sky, NOW, Gigaclear), we do not award it the cheaper average. Live prices 28 October 2026, 11:08; facts checked 24 October 2026.
What you pay over 24 months
The cheapest comparable deal from each, month by month, with the rises written into each contract.
Cheapest deal from each in the 150–500 Mb band, paid for 24 months from November 2026.
Zzoomm costs £8 less over 24 months.
- Virgin Media: +£4 a month every April adds £104.
Best Virgin Media and Zzoomm deals today
Top three broadband-only deals from each provider by Deal Score, national prices on 28 October 2026.
Which should you choose?
Choose Virgin Media if…
- you want the cheapest 900 Mb + deal
- you get Universal Credit: Essential Broadband £12.50 (15 Mb)
- you want automatic compensation when a fault drags on
- you want the lowest starting price, £18.99 a month
Choose Zzoomm if…
- you want the lower bill: its cheapest deal averages £21 a month over the contract
- you want a price that stays flat for the whole contract
- you want the fastest speeds, up to 2,300 Mb
- you want the cheapest 500–900 Mb deal
Virgin Media and Zzoomm deals that reach you
Compare Virgin Media or Zzoomm with others
Virgin Media vs Zzoomm: common questions
Is Virgin Media cheaper than Zzoomm?
Zzoomm is £1.99 a month cheaper on its lowest average over the contract (£21 against £22.99). Zzoomm promises no price rise during the contract; Virgin Media adds £4 a month every April. Virgin Media wins 5 and Zzoomm wins 6 of the 19 checks below. Prices depend on your address, so check both with your postcode.
Which is faster, Virgin Media or Zzoomm?
In our national feed, Virgin Media’s fastest deal is 1,130 Mb and Zzoomm’s is 2,300 Mb. Networks: Virgin Media, Own cable and full fibre network; Zzoomm, Own full fibre, symmetrical. The speed you get depends on which networks reach your home.
Do Virgin Media and Zzoomm put prices up every year?
Virgin Media: +£4 a month every April, set in the contract. Zzoomm: no rise in the minimum term; some 24-month plans step up after month 12. Since 17 January 2025, rises in new contracts must be shown in pounds and pence.
Which has fewer complaints?
Ofcom only publishes complaint figures for the seven biggest providers: Virgin Media had 6 per 100,000 customers in Q1 2026.
How do I switch from Virgin Media to Zzoomm?
Contact Zzoomm only: One Touch Switch handles the move, and Virgin Media must tell you about any exit fee. Leaving Virgin Media early: an Early Disconnection Fee of about 78–96% of the charges left, with no cap; 30 days’ notice.
Live prices from our deals feed, updated every six hours; provider facts checked 24 October 2026; complaints from Ofcom, Q1 2026. Some providers pay us a commission when you switch through us; it never affects Deal Score or which provider wins a check. How we make money →