Truespeed vs Virgin Media: which is better value?
Truespeed is £3.49 a month cheaper on its lowest average over the contract (£19.50 against £22.99). Truespeed promises no price rise during the contract; Virgin Media adds £4 a month every April. Truespeed wins 6 and Virgin Media wins 4 of the 19 checks below.
Truespeed vs Virgin Media, check by check
Prices, rises, fees, guarantees and complaints side by side. A tick marks the better value where the difference is clear.
| Check |  Truespeed |  Virgin Media |
|---|---|---|
| Live deals todayBroadband-only, national prices | 16 | 6 |
| Lowest average a monthOver the whole contract, set-up and price rises included | ✓£19.50Truespeed 900 - 24 months · 900 Mb | £22.99M125 Broadband Only · 132 Mb |
| Lowest starting priceFirst month | £20150 Mb | ✓£18.99132 Mb |
| Cheapest Under 150 MbAverage a month, everyday band | — | £22.99M125 Broadband Only · 132 Mb |
| Cheapest 150–500 MbAverage a month, fast band | ✓£20Truespeed 300 - 24 months · 300 Mb | £22.99M250 Broadband Only · 264 Mb |
| Cheapest 500–900 MbAverage a month, very fast band | ✓£20Truespeed 600 - 24 months · 600 Mb | £25.99M500 Fibre broadband · 516 Mb |
| Cheapest 900 Mb +Average a month, gigabit band | ✓£19.50Truespeed 900 - 24 months · 900 Mb | £27.99Gig1 Broadband Only · 1,130 Mb |
| Fastest dealAverage download speed | 900 Mb | ✓1,130 Mb |
| Average Deal ScoreAcross all live deals, 0–100 | ✓65 | 58 |
| Price risesDuring the minimum term | ✓NoneNo price rise during the contract | +£4 · April+£4 a month every April, set in the contract |
| Set-up feeLowest on live deals | £0Usually £0; Hub 7 (Wi-Fi 7) router | £0£0 with QuickStart; an engineer costs £30 |
| Leaving earlyExit fee rule | Not published | An Early Disconnection Fee of about 78–96% of the charges left, with no cap; 30 days’ notice |
| Speed and Wi-Fi guarantee | Day-and-night speed guarantee; 30-day money back | WiFi Max (£8 a month, free with Gig1, Gig2 and Volt): 30 Mb in every room or £100 credit |
| Credit check | Not published | Yes, usually soft; a deposit is possible |
| Social tariffFor Universal Credit and some other benefits | Truespeed Basic £20 (2026 status unconfirmed) | ✓Essential Broadband £12.50 (15 Mb) |
| Automatic compensationOfcom scheme: £10.34 a day for faults | No | ✓Yes |
| Ofcom complaintsPer 100,000 customers, Q1 2026 (average 6) | Not in Ofcom’s table | 6 |
| Network | Own full fibre, symmetricalSouth West, East of England and North West | Own cable and full fibre network18.8 million premises |
| Contract length | 12, 18 or 24 months | 24 months or 30 days |
| Checks won | 6 | 4 |
✓ marks the better value where the difference is clear. Averages include set-up and price rises written into the contract; rolling deals are averaged over 12 months. Where a provider does not fix its rises in advance (Sky, NOW, Gigaclear), we do not award it the cheaper average. Live prices 28 October 2026, 11:08; facts checked 24 October 2026.
What you pay over 24 months
The cheapest comparable deal from each, month by month, with the rises written into each contract.
Cheapest deal from each in the 150–500 Mb band, paid for 24 months from November 2026.
Truespeed costs £80 less over 24 months.
- Virgin Media: +£4 a month every April adds £104.
Best Truespeed and Virgin Media deals today
Top three broadband-only deals from each provider by Deal Score, national prices on 28 October 2026.
Which should you choose?
Choose Truespeed if…
- you want the lower bill: its cheapest deal averages £19.50 a month over the contract
- you want a price that stays flat for the whole contract
- you want the cheapest 900 Mb + deal
- you want the cheapest 500–900 Mb deal
Choose Virgin Media if…
- you want the fastest speeds, up to 1,130 Mb
- you get Universal Credit: Essential Broadband £12.50 (15 Mb)
- you want automatic compensation when a fault drags on
- you want the lowest starting price, £18.99 a month
Truespeed and Virgin Media deals that reach you
Compare Truespeed or Virgin Media with others
Truespeed vs Virgin Media: common questions
Is Truespeed cheaper than Virgin Media?
Truespeed is £3.49 a month cheaper on its lowest average over the contract (£19.50 against £22.99). Truespeed promises no price rise during the contract; Virgin Media adds £4 a month every April. Truespeed wins 6 and Virgin Media wins 4 of the 19 checks below. Prices depend on your address, so check both with your postcode.
Which is faster, Truespeed or Virgin Media?
In our national feed, Truespeed’s fastest deal is 900 Mb and Virgin Media’s is 1,130 Mb. Networks: Truespeed, Own full fibre, symmetrical; Virgin Media, Own cable and full fibre network. The speed you get depends on which networks reach your home.
Do Truespeed and Virgin Media put prices up every year?
Truespeed: no price rise during the contract. Virgin Media: +£4 a month every April, set in the contract. Since 17 January 2025, rises in new contracts must be shown in pounds and pence.
Which has fewer complaints?
Ofcom only publishes complaint figures for the seven biggest providers: Virgin Media had 6 per 100,000 customers in Q1 2026.
How do I switch from Truespeed to Virgin Media?
Contact Virgin Media only: One Touch Switch handles the move, and Truespeed must tell you about any exit fee. Check Truespeed’s exit fee before you switch.
Live prices from our deals feed, updated every six hours; provider facts checked 24 October 2026; complaints from Ofcom, Q1 2026. Some providers pay us a commission when you switch through us; it never affects Deal Score or which provider wins a check. How we make money →