BT vs KCOM: which is better value?
KCOM has no national deals in our feed today, so enter your postcode to compare prices at your address. BT wins 2 and KCOM wins 2 of the 19 checks below.
BT vs KCOM, check by check
Prices, rises, fees, guarantees and complaints side by side. A tick marks the better value where the difference is clear.
| Check |  BT | KCOM |
|---|---|---|
| Live deals todayBroadband-only, national prices | 7 | 0 |
| Lowest average a monthOver the whole contract, set-up and price rises included | £28.32Full Fibre 150 · 150 Mb | — |
| Lowest starting priceFirst month | £23.99150 Mb | — |
| Cheapest Under 150 MbAverage a month, everyday band | £29.32Fibre 2 · 74 Mb | — |
| Cheapest 150–500 MbAverage a month, fast band | £28.32Full Fibre 150 · 150 Mb | — |
| Cheapest 500–900 MbAverage a month, very fast band | £32.32Full Fibre 500 · 500 Mb | — |
| Cheapest 900 Mb +Average a month, gigabit band | £37.32Full Fibre 900 · 900 Mb | — |
| Fastest dealAverage download speed | 900 Mb | — |
| Average Deal ScoreAcross all live deals, 0–100 | 39 | — |
| Price risesDuring the minimum term | +£4 · March+£4 a month every 31 March, set in the contract | ✓£1–£3 · MarchAbout £1 to £3 a month every March, set when you buy |
| Set-up feeLowest on live deals | £0£0 on current deals | £0; eero 7 router |
| Leaving earlyExit fee rule | The monthly charges left, minus costs BT saves and a 1% discount; 30 days’ notice | (Monthly charge − costs saved − 4.5%) × months left, capped at 90% |
| Speed and Wi-Fi guarantee | Stay Fast Guarantee (minimum speed) and Complete Wi-Fi: £100 back if any room has no signal | None; 14-day cooling-off period |
| Credit check | ✓Soft check for broadband only; hard check with TV | Required for all new customers |
| Social tariffFor Universal Credit and some other benefits | Home Essentials from £16.50 (36 Mb) | ✓Full Fibre Flex £14.99 (30 Mb) |
| Automatic compensationOfcom scheme: £10.34 a day for faults | ✓Yes | No |
| Ofcom complaintsPer 100,000 customers, Q1 2026 (average 6) | 7 | Not in Ofcom’s table |
| Network | OpenreachUK-wide | Own full fibre (Lightstream)Hull and East Yorkshire |
| Contract length | 24 months | 24 months or 30 days |
| Checks won | 2 | 2 |
✓ marks the better value where the difference is clear. Averages include set-up and price rises written into the contract; rolling deals are averaged over 12 months. Where a provider does not fix its rises in advance (Sky, NOW, Gigaclear), we do not award it the cheaper average. Live prices 28 October 2026, 11:08; facts checked 24 October 2026.
What you pay over 24 months
The cheapest comparable deal from each, month by month, with the rises written into each contract.
One of these providers has no national deals in our feed today, so we cannot compare the cost over 24 months. Enter your postcode below to compare at your address.
Best BT and KCOM deals today
No national broadband-only deals today. Enter your postcode below to see local offers.
Top three broadband-only deals from each provider by Deal Score, national prices on 28 October 2026.
Which should you choose?
Choose BT if…
- you want automatic compensation when a fault drags on
- you would rather avoid a hard credit check
Choose KCOM if…
- you want smaller yearly rises (£1–£3 · March)
- you get Universal Credit: Full Fibre Flex £14.99 (30 Mb)
- you live in its area (Hull and East Yorkshire)
- you want a rolling monthly option
BT and KCOM deals that reach you
Compare BT or KCOM with others
BT vs KCOM: common questions
Is BT cheaper than KCOM?
KCOM has no national deals in our feed today, so enter your postcode to compare prices at your address. BT wins 2 and KCOM wins 2 of the 19 checks below. Prices depend on your address, so check both with your postcode.
Which is faster, BT or KCOM?
Networks: BT, Openreach; KCOM, Own full fibre (Lightstream). The speed you get depends on which networks reach your home.
Do BT and KCOM put prices up every year?
BT: +£4 a month every 31 March, set in the contract. KCOM: about £1 to £3 a month every March, set when you buy. Since 17 January 2025, rises in new contracts must be shown in pounds and pence.
Which has fewer complaints?
Ofcom only publishes complaint figures for the seven biggest providers: BT had 7 per 100,000 customers in Q1 2026.
How do I switch from BT to KCOM?
Contact KCOM only: One Touch Switch handles the move, and BT must tell you about any exit fee. Leaving BT early: the monthly charges left, minus costs BT saves and a 1% discount; 30 days’ notice.
Live prices from our deals feed, updated every six hours; provider facts checked 24 October 2026; complaints from Ofcom, Q1 2026. Some providers pay us a commission when you switch through us; it never affects Deal Score or which provider wins a check. How we make money →