BT vs Community Fibre: which is better value?
Community Fibre is £11.32 a month cheaper on its lowest average over the contract (£17 against £28.32). BT wins 1 and Community Fibre wins 11 of the 19 checks below.
BT vs Community Fibre, check by check
Prices, rises, fees, guarantees and complaints side by side. A tick marks the better value where the difference is clear.
| Check |  BT |  Community Fibre |
|---|---|---|
| Live deals todayBroadband-only, national prices | 7 | 18 |
| Lowest average a monthOver the whole contract, set-up and price rises included | £28.32Full Fibre 150 · 150 Mb | ✓£17100 Mbps Fibre Broadband (24m) · 100 Mb |
| Lowest starting priceFirst month | £23.99150 Mb | ✓£14100 Mb |
| Cheapest Under 150 MbAverage a month, everyday band | £29.32Fibre 2 · 74 Mb | ✓£17100 Mbps Fibre Broadband (24m) · 100 Mb |
| Cheapest 150–500 MbAverage a month, fast band | £28.32Full Fibre 150 · 150 Mb | ✓£18150 Mbps Fibre Broadband (24m) · 150 Mb |
| Cheapest 500–900 MbAverage a month, very fast band | £32.32Full Fibre 500 · 500 Mb | ✓£19500 Mbps Fibre Broadband (24m) · 500 Mb |
| Cheapest 900 Mb +Average a month, gigabit band | £37.32Full Fibre 900 · 900 Mb | ✓£231 Gbps Fibre Broadband (24m) · 1,000 Mb |
| Fastest dealAverage download speed | 900 Mb | ✓5,000 Mb |
| Average Deal ScoreAcross all live deals, 0–100 | 39 | ✓61 |
| Price risesDuring the minimum term | +£4 · March+£4 a month every 31 March, set in the contract | ✓+£3 · April+£3 a month every April, set in the contract |
| Set-up feeLowest on live deals | £0£0 on current deals | £0£0; Linksys mesh Wi-Fi 6 from 150 Mb |
| Leaving earlyExit fee rule | The monthly charges left, minus costs BT saves and a 1% discount; 30 days’ notice | Monthly charge × months left × 90%; 30 days’ notice and a 30-day cooling-off period |
| Speed and Wi-Fi guarantee | Stay Fast Guarantee (minimum speed) and Complete Wi-Fi: £100 back if any room has no signal | Premium WiFi add-on: 50 Mb in every room or 3 months back |
| Credit check | Soft check for broadband only; hard check with TV | ✓No credit check |
| Social tariffFor Universal Credit and some other benefits | Home Essentials from £16.50 (36 Mb) | ✓Essential £12.50 (35 Mb), open to everyone |
| Automatic compensationOfcom scheme: £10.34 a day for faults | ✓Yes | No |
| Ofcom complaintsPer 100,000 customers, Q1 2026 (average 6) | 7 | Not in Ofcom’s table |
| Network | OpenreachUK-wide | Own full fibre, up to 5 GbLondon and parts of Surrey and Sussex |
| Contract length | 24 months | 12, 18 or 24 months |
| Checks won | 1 | 11 |
✓ marks the better value where the difference is clear. Averages include set-up and price rises written into the contract; rolling deals are averaged over 12 months. Where a provider does not fix its rises in advance (Sky, NOW, Gigaclear), we do not award it the cheaper average. Live prices 27 October 2026, 22:36; facts checked 24 October 2026.
What you pay over 24 months
The cheapest comparable deal from each, month by month, with the rises written into each contract.
Cheapest deal from each in the 150–500 Mb band, paid for 24 months from November 2026.
Community Fibre costs £250 less over 24 months.
- BT: +£4 a month every March adds £112.
- Community Fibre: +£3 a month every April adds £78.
Best BT and Community Fibre deals today
Top three broadband-only deals from each provider by Deal Score, national prices on 27 October 2026.
Which should you choose?
Choose Community Fibre if…
- you want the lower bill: its cheapest deal averages £17 a month over the contract
- you want smaller yearly rises (+£3 · April)
- you want the fastest speeds, up to 5,000 Mb
- you want the cheapest 900 Mb + deal
BT and Community Fibre deals that reach you
Compare BT or Community Fibre with others
BT vs Community Fibre: common questions
Is BT cheaper than Community Fibre?
Community Fibre is £11.32 a month cheaper on its lowest average over the contract (£17 against £28.32). BT wins 1 and Community Fibre wins 11 of the 19 checks below. Prices depend on your address, so check both with your postcode.
Which is faster, BT or Community Fibre?
In our national feed, BT’s fastest deal is 900 Mb and Community Fibre’s is 5,000 Mb. Networks: BT, Openreach; Community Fibre, Own full fibre, up to 5 Gb. The speed you get depends on which networks reach your home.
Do BT and Community Fibre put prices up every year?
BT: +£4 a month every 31 March, set in the contract. Community Fibre: +£3 a month every April, set in the contract. Since 17 January 2025, rises in new contracts must be shown in pounds and pence.
Which has fewer complaints?
Ofcom only publishes complaint figures for the seven biggest providers: BT had 7 per 100,000 customers in Q1 2026.
How do I switch from BT to Community Fibre?
Contact Community Fibre only: One Touch Switch handles the move, and BT must tell you about any exit fee. Leaving BT early: the monthly charges left, minus costs BT saves and a 1% discount; 30 days’ notice.
Live prices from our deals feed, updated every six hours; provider facts checked 24 October 2026; complaints from Ofcom, Q1 2026. Some providers pay us a commission when you switch through us; it never affects Deal Score or which provider wins a check. How we make money →